Terms and Conditions

Last updated: 9/25/2025

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Product Information

Opti-15 Gel is a topical pain relief product made with natural ingredients. While we strive to provide accurate product information:

  • Product descriptions and images are for informational purposes
  • Individual results may vary
  • This product is not intended to diagnose, treat, cure, or prevent any disease
  • Consult your healthcare provider before use if you have medical conditions

3. Orders and Payment

  • All orders are subject to acceptance and product availability
  • Prices are in GBP and include VAT where applicable
  • Payment is processed securely through Stripe
  • We reserve the right to refuse or cancel orders

4. Shipping and Delivery

  • We offer free shipping within the UK
  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery
  • International shipping may be available with additional charges

5. Returns and Refunds

We offer a 90-day money-back guarantee:

  • Contact us within 90 days of purchase for returns
  • Products must be in original condition
  • Return shipping costs may apply
  • Refunds will be processed to original payment method

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Medical Technology Ltd and is protected by copyright and intellectual property laws.

7. Limitation of Liability

Medical Technology Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Medical Technology Ltd

Email: support@optigel.co.uk

Phone: 0800 470 0316

10. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes acceptance of the new terms.