Privacy Policy

Last updated: 9/25/2025

1. Information We Collect

When you visit our website or make a purchase, we collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through Stripe)
  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and shipping updates
  • Provide customer support
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

  • Payment processing (Stripe) to complete transactions
  • Shipping companies to deliver your orders
  • Legal compliance when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment information is processed securely through Stripe and we use SSL encryption to protect data transmission.

5. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Medical Technology Ltd

Email: support@optigel.co.uk

Phone: 0800 470 0316

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.